Privacy Policy

Privacy Policy – Hira Walraven Metal Industries L.L.C

Effective Date: 04/09/2025

Hira Walraven Metal Industries L.L.C values its relationships with prospective employees, business partners, clients including prospective clients, and any parties interested in Hira Walraven products, services, or solutions. We are committed to protecting your personal information through responsible handling and appropriate safeguards.

1. Scope and Consent

This Privacy Policy applies to Hira Walraven Metal Industries L.L.C including its affiliates, subsidiaries, and authorized service providers. By using our website, you consent to our collection and processing of the personal data you submit.

2. Definitions

The terms used in this Policy have the same meaning as in the PDPL.

3. Information We Collect

• First Name and Last Name
• Email Address
• Phone Number
• Company Name optional

4. Purpose of Collection

• To respond to your inquiries or requests
• To provide information about products or services
• To improve website functionality and user experience
• To request feedback and respond to complaints
• To comply with legal and regulatory obligations

5. Legal Basis for Processing

• Your explicit or implied consent
• Processing necessary to respond to your inquiry
• Compliance with legal obligations

6. How We Protect Your Personal Data

• Privacy awareness training
• Strict access controls on a need to know basis
• Use of firewalls, encryption, and antivirus tools
• Pseudonymization and anonymization where applicable
• Physical security and secure storage

Transmission of information over the internet is not fully secure although we use commercially reasonable protections.

7. Data Sharing and Disclosure

We do not sell personal data. We may share your data with:

• Authorized third party service providers
• Government or regulatory authorities when required
• Affiliates or subsidiaries where permitted
• Organizations for fraud protection and risk reduction

8. Cross Border Data Transfers

Your data may be transferred to countries where we operate or where service providers are located. Transfers occur only when:

• The destination country offers adequate protection
• Appropriate safeguards are implemented

9. Data Retention

We retain personal data for the longest of:

• The period necessary to provide services
• The legally required retention period
• The period during which legal claims may arise

After this period, data is deleted or anonymized.

10. Your Rights Under PDPL

• Right to Information and Access
• Right to Correction
• Right to Erasure
• Right to Restriction of Processing
• Right to Data Portability
• Right to Object to Automated Decision Making
• Right to Object to Direct Marketing
• Right to Withdraw Consent
• Right to Lodge a Complaint

11. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You may disable cookies through your browser settings.

12. Changes to This Policy

We may update this Policy periodically. Changes will be posted with an updated Effective Date.

13. Contact Us

Hira Walraven Metal Industries L.L.C
Email: [email protected]
Address: P.O. Box 241579, National Industries Park, Dubai, United Arab Emirates